Solutions Architect, EUC at Presidio in Colorado Springs, CO
Description COME BUILD YOUR FUTURE WITH PRESIDIO! We know technology is the key to success in a connected world. The innovative solutions we provide our clients can unlock possibilities that transform their business. While technology permits that connection, technology without imagination and ingenuity cannot be effective. At Presidio, we know that it's our people that make the connections happen. WHY YOU SHOULD JOIN US? You will set your career on track for outstanding achievement with a company that knows no limits. Presidio is a leading IT solutions provider focused on Digital Infrastructure, Business Analytics, Cloud, Security & Emerging solutions. THE ROLE:
Solution Architect, EUC Presidio is seeking a REMOTE Solution Architect to join our team! The Digital Workspace Solutions Architect has responsibility for account team enablement task such as meeting with Presidio account teams to assist with Digital Workspace Strategy, meeting with clients to develop statements of work, BOMs, or presentations, and overall customer and vendor planning and development. Key
Responsibilities:
Working as part of the sales and technical team, attending customer meetings; must be comfortable presenting to and communicating with all levels of staff from Helpdesk to C-Level Collecting business and technical requirements Driving whiteboard conversations Delivering technical presentations and product demonstrations Supporting proof-of-concept efforts, creating Bill of Materials (BOMs) Creating and delivering proposals and accomplishing related results as needed Assisting Consulting Engineer team with project delivery. Ability to work with minimal direction in a team environment to drive business Provide daily work direction to the solutions architect vertical. Serve as the primary escalation path for both solutions architects and clients, and engage upper management when necessary. Assist with pre/post-sales calls with sales and clients such as IKO and EKO meetings. Provide regular status updates to engineering managers to keep them informed about issues, impediments, escalations and necessary resources. Provides areas for improvement and has direct influence on training/validating new processes. Engages on developing new products and new solutions Attend daily meetings with clients when necessary to review high priority issues and provide/accept guidance on issues affecting their internal infrastructure. This would include being familiar with the client's environment and having extensive knowledge of the infrastructure. Provide feedback to management on process improvements and areas of concern. Other duties as assigned. Required Skills:
Customer service skills and client focus Minimum of 5
years of experience working with Citrix Architectures to include XenApp/XenDesktop, NetScaler, Citrix Cloud, AVD, and Azure. The position has an expectation of general knowledge and ability to speak to the entire line of Citrix solutions. Preferred 1-3 years experience with other vendors in the EUC space like Igel, Avanti, Liquidware, FSLogix, etc; Additional experience with other EUC providers like VMWare, Amazon, and Microsoft is a definite plus. Minimum of seven years of delivery and architecture experience with Citrix and VMware products Highly prefer the following certifications:
CCA-N, CCA-V Bachelor's degree or equivalent experience required Candidate must have strong written and verbal communication skills, be client focused, service driven and able to multitask Candidate must be a standard bearer for continuous improvement of the Presidio client experience and a leader in the development and advancement of our corporate technical expertise Must have excellent written and verbal communication skills, to present solutions to customers, respond to RFP/RFQ s, and to develop strong written proposals. Education and
Experience:
Bachelor's degree or equivalent experience and/or military experience 7
years in an engineering role Experience acting in similar team lead capacity or management roles is preferred Strong adherence to SLA's and commitment to customer satisfaction Good organizational, supervisory and communication skills Excellent documentation and standardization skills.
Salary Range:
$100K -- $150K
Minimum Qualification
Systems Architecture & EngineeringEstimated Salary: $20 to $28 per hour based on qualifications.
Solution Architect, EUC Presidio is seeking a REMOTE Solution Architect to join our team! The Digital Workspace Solutions Architect has responsibility for account team enablement task such as meeting with Presidio account teams to assist with Digital Workspace Strategy, meeting with clients to develop statements of work, BOMs, or presentations, and overall customer and vendor planning and development. Key
Responsibilities:
Working as part of the sales and technical team, attending customer meetings; must be comfortable presenting to and communicating with all levels of staff from Helpdesk to C-Level Collecting business and technical requirements Driving whiteboard conversations Delivering technical presentations and product demonstrations Supporting proof-of-concept efforts, creating Bill of Materials (BOMs) Creating and delivering proposals and accomplishing related results as needed Assisting Consulting Engineer team with project delivery. Ability to work with minimal direction in a team environment to drive business Provide daily work direction to the solutions architect vertical. Serve as the primary escalation path for both solutions architects and clients, and engage upper management when necessary. Assist with pre/post-sales calls with sales and clients such as IKO and EKO meetings. Provide regular status updates to engineering managers to keep them informed about issues, impediments, escalations and necessary resources. Provides areas for improvement and has direct influence on training/validating new processes. Engages on developing new products and new solutions Attend daily meetings with clients when necessary to review high priority issues and provide/accept guidance on issues affecting their internal infrastructure. This would include being familiar with the client's environment and having extensive knowledge of the infrastructure. Provide feedback to management on process improvements and areas of concern. Other duties as assigned. Required Skills:
Customer service skills and client focus Minimum of 5
years of experience working with Citrix Architectures to include XenApp/XenDesktop, NetScaler, Citrix Cloud, AVD, and Azure. The position has an expectation of general knowledge and ability to speak to the entire line of Citrix solutions. Preferred 1-3 years experience with other vendors in the EUC space like Igel, Avanti, Liquidware, FSLogix, etc; Additional experience with other EUC providers like VMWare, Amazon, and Microsoft is a definite plus. Minimum of seven years of delivery and architecture experience with Citrix and VMware products Highly prefer the following certifications:
CCA-N, CCA-V Bachelor's degree or equivalent experience required Candidate must have strong written and verbal communication skills, be client focused, service driven and able to multitask Candidate must be a standard bearer for continuous improvement of the Presidio client experience and a leader in the development and advancement of our corporate technical expertise Must have excellent written and verbal communication skills, to present solutions to customers, respond to RFP/RFQ s, and to develop strong written proposals. Education and
Experience:
Bachelor's degree or equivalent experience and/or military experience 7
years in an engineering role Experience acting in similar team lead capacity or management roles is preferred Strong adherence to SLA's and commitment to customer satisfaction Good organizational, supervisory and communication skills Excellent documentation and standardization skills.
Salary Range:
$100K -- $150K
Minimum Qualification
Systems Architecture & EngineeringEstimated Salary: $20 to $28 per hour based on qualifications.
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