Computer Maintenance Support Specialist 4 Customer Service & Call Center - Colorado Springs, CO at Geebo

Computer Maintenance Support Specialist 4

DescriptionWe have an exciting opportunity to join us in supporting one of our valued customers as an SAP Computer Maintenance Support Specialist 4 to work out of Schriever Space Force Base in Colorado.
Position is contingent on contract award.
PAY:
$110,000 -$130,000 JOB
Summary:
Installation of audiovisual systems including VTCs, TVs, rack fabrication, site preparation, termination and calibration of audio and video equipment.
Troubleshoot and resolve issues with audio, video, switching and control systems.
Conduct testing of AV cables and or equipment.
ESSENTIAL DUTIES:

Maintenance, upgrade, and sustainment for Special Access Program audiovisual architecture IAW CNSSAM TEMPEST/01-13 and DoDM5207.
07 Vol III.

Networked and stand-alone systems at the Special Access Program classification levels.

Review Communication System Requirement Documents related to audio visual architectures with agency coordination and audio-visual technical requirements.

Equipment troubleshooting to isolate faults, make repairs, and restore service to systems, and report the status of problem resolution to the affected customer and maintain a historical record of problem resolution.

Perform Wall mount and connection of large Television/Monitors as part of installing VTC suites in a Special Access Program facility.

Audio visual equipment continuity documentation and maintains a preventative maintenance schedule.

Coordinate warranty repair actions for equipment under warranty, troubleshooting, tuning, and technical support for hardware and software used within the Special Access Program facility.

Assist with the packaging and shipping of computer, networking and AV equipment.

Maintain the expertise to provide centralized AV communication installation, routine support, and maintenance for Special Access Program systems through continued education as a Certified Technology Specialist.
REQUIRED
Qualifications:

7 years of Audio Visual or relevant technical experience.
EDUCATION/CERTIFICATION:

Bachelor's degree in Business, IT, or Engineering preferred.
Certified Technology Specialist (CTS) preferred; experience may be used in lieu of education.
REQUIRED CLEARANCE:
TOP SECRET/SCITRAVEL:
TBDIn compliance with Colorados Equal Pay for Equal Work Act, USfalcon considers several factors when extending an offer, including but not limited to, the role and associated responsibilities as well as a candidates work experience, knowledge, skills, education, and training.
Benefits Offered:
medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, EAP, parental leave, pet insurance, paid time off, and holidays.
About US:
USfalcon has grown from our roots in 1984 to become a mid-tier professional services company supporting a diverse and global customer base of DoD and Federal Agencies.
We have been excelling in diverse platforms for almost 30 years and continue to be an industry leader.
If you thrive in an organization that values integrity, commitment, stewardship, and service, we want to meet you.
We deliver core capabilities in Aviation, Space, Information Technology, and Business Operations and continue to grow and expand our competencies, contracts and customer base, adding to our long history of supporting customer and community needs.
Learn more at www.
usfalcon.
com/history.
Please contact us at email protected with any questions.
Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information.
41 CFR 60-1.
35(c) Recommended Skills Architecture Certified Technology Specialist Maintenance Networking Packaging And Processing Duties Preventive Maintenance Estimated Salary: $20 to $28 per hour based on qualifications.

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