Voice User Interface ( VUI ) Designer
Company Name:
Verizon
Responsibilities
RESPONSIBILITIES
Voice user interface/interaction (VUI) design for IVR applications using.
Design, develop grammars, and tune complex speech recognition IVR applications for business customers.
Creation of prompt scripting.
Responsible for creating new network architecture which includes testing, qualification, scripts and field testing.
Analyzes network topologies and evaluates characteristics of new and emerging transmission, switching and routing equipment.
Evaluates new products and equipment, network element configuration design and specification, and development of documentation.
Designs and develops hardware and/or software solutions for projects pertaining to internet technologies and equipment utilized in the network.
Qualifications
REQUIRED SKILLS & EXPERIENCE
Bachelor's Degree in related field or equivalent work experience.
5
years' experience in speech VUI design field in a consultant role or in a fast-paced, high-pressure environment.
Expert knowledge of usability principles for speech recognition-based IVR.
Strong background in following areas:
Speech Science
Voice User Interface/Interaction (VUI) design
Requirements discovery and documentation
Speech application tuning
Experience with Nuance tuning tools.
Proven ability to conduct presales assessments
Able to remember and recall. Significant organization skills and ability to store and recall large volumes of semantic and factual information
Strong communication skills to accurately represent and convey information both in verbal and written form.
Ability to interact with a diverse group of internal and external clients.
Ability to learn and demonstrate knowledge of the client business/industry as well as knowledge of the company's Professional Services offering.
DESIRED SKILLS & EXPERIENCE
Training and experience in all aspects of speech VUI design, human factors theory, grammar design, and speech project leadership.
Ability to develop complex directed dialog and Natural Language (Say Anything) SLM grammars (desired but not required).
Detail-oriented and ability to maintain composure in challenging situations.
Experience working in dynamic and fast-paced environments and managing speech projects.
Equal Employment Opportunity
Verizon is a Federal Contractor
Verizon requests veteran priority referrals
Verizon is an equal opportunity and affirmative action employer M/F/Disability/Vet.
Company Description:
At Verizon, we're committed to making a powerful impact on the way individuals and businesses live, operate and communicate. Changing the way the world works. It all starts here - by leading tomorrow's technology today. To get there, we call on the knowledge and skills of each and every member of our top-notch team, from technology and engineering professionals to the best finance and operations people in the world. Working within Verizon's network, you'll partner with big thinkers who'll challenge you to realize more of your potential with every high-impact project you take on. You'll also discover endless opportunities across our business, so you can apply your passion to new challenges at every step. Join us and play a central part in a world-class company that's reshaping the future of technology.Estimated Salary: $20 to $28 per hour based on qualifications.
Verizon
Responsibilities
RESPONSIBILITIES
Voice user interface/interaction (VUI) design for IVR applications using.
Design, develop grammars, and tune complex speech recognition IVR applications for business customers.
Creation of prompt scripting.
Responsible for creating new network architecture which includes testing, qualification, scripts and field testing.
Analyzes network topologies and evaluates characteristics of new and emerging transmission, switching and routing equipment.
Evaluates new products and equipment, network element configuration design and specification, and development of documentation.
Designs and develops hardware and/or software solutions for projects pertaining to internet technologies and equipment utilized in the network.
Qualifications
REQUIRED SKILLS & EXPERIENCE
Bachelor's Degree in related field or equivalent work experience.
5
years' experience in speech VUI design field in a consultant role or in a fast-paced, high-pressure environment.
Expert knowledge of usability principles for speech recognition-based IVR.
Strong background in following areas:
Speech Science
Voice User Interface/Interaction (VUI) design
Requirements discovery and documentation
Speech application tuning
Experience with Nuance tuning tools.
Proven ability to conduct presales assessments
Able to remember and recall. Significant organization skills and ability to store and recall large volumes of semantic and factual information
Strong communication skills to accurately represent and convey information both in verbal and written form.
Ability to interact with a diverse group of internal and external clients.
Ability to learn and demonstrate knowledge of the client business/industry as well as knowledge of the company's Professional Services offering.
DESIRED SKILLS & EXPERIENCE
Training and experience in all aspects of speech VUI design, human factors theory, grammar design, and speech project leadership.
Ability to develop complex directed dialog and Natural Language (Say Anything) SLM grammars (desired but not required).
Detail-oriented and ability to maintain composure in challenging situations.
Experience working in dynamic and fast-paced environments and managing speech projects.
Equal Employment Opportunity
Verizon is a Federal Contractor
Verizon requests veteran priority referrals
Verizon is an equal opportunity and affirmative action employer M/F/Disability/Vet.
Company Description:
At Verizon, we're committed to making a powerful impact on the way individuals and businesses live, operate and communicate. Changing the way the world works. It all starts here - by leading tomorrow's technology today. To get there, we call on the knowledge and skills of each and every member of our top-notch team, from technology and engineering professionals to the best finance and operations people in the world. Working within Verizon's network, you'll partner with big thinkers who'll challenge you to realize more of your potential with every high-impact project you take on. You'll also discover endless opportunities across our business, so you can apply your passion to new challenges at every step. Join us and play a central part in a world-class company that's reshaping the future of technology.Estimated Salary: $20 to $28 per hour based on qualifications.
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