IT SPECIALIST (INFOSEC)
Your experience must reflect skill in the following areas:
attention to detail, customer service, oral communication, and problem solving. Have one year of information technology related experience in the federal service or private or public sector demonstrating the following four competencies, as defined:
1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. IT-related experience demonstrating this competency include:
Ability to develop new, innovative operational guidelines and procedures. 2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. IT-related experience demonstrating this competency include:
skills in organizing/conducting brainstorming, problem solving, or other group efforts. 3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. IT-related experience demonstrating this competency include:
Ability to deal effectively with all levels of personnel, both within and external to the Center, communicate clearly, concisely, and effectively, both orally and in writing. 4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. IT-related experience demonstrating this competency include:
Skills in identifying, streamlining, maintaining, implementing, and enforcing administrative processes, problem solving and analysis. In addition to my experience demonstrating the four competencies above, I have one year of specialized experience equivalent to the next lower grade level (GS-12) or pay band in the federal service or equivalent experience in the private or public sector developing, implementing and overseeing security, cybersecurity, and program protection plans. Additional qualification information can be found from the following Office of Personnel Management website:
https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/ Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
Estimated Salary: $20 to $28 per hour based on qualifications.
attention to detail, customer service, oral communication, and problem solving. Have one year of information technology related experience in the federal service or private or public sector demonstrating the following four competencies, as defined:
1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. IT-related experience demonstrating this competency include:
Ability to develop new, innovative operational guidelines and procedures. 2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. IT-related experience demonstrating this competency include:
skills in organizing/conducting brainstorming, problem solving, or other group efforts. 3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. IT-related experience demonstrating this competency include:
Ability to deal effectively with all levels of personnel, both within and external to the Center, communicate clearly, concisely, and effectively, both orally and in writing. 4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. IT-related experience demonstrating this competency include:
Skills in identifying, streamlining, maintaining, implementing, and enforcing administrative processes, problem solving and analysis. In addition to my experience demonstrating the four competencies above, I have one year of specialized experience equivalent to the next lower grade level (GS-12) or pay band in the federal service or equivalent experience in the private or public sector developing, implementing and overseeing security, cybersecurity, and program protection plans. Additional qualification information can be found from the following Office of Personnel Management website:
https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/ Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
- Department:
2210 Information Technology Management - Salary Range:
$92,670 to $120,475 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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